689bt Privacy Policy

1. Introduction and Purpose

689bt is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy and protection of our users' personal information. Through this privacy policy, we aim to clearly explain how, why, and with whom your information is collected and processed.

It is our responsibility to keep the information you provide when creating an account or using the 689bt platform safe at all times. We use SSL encryption and modern cybersecurity technology to keep your information secure.

This privacy policy applies to the 689bt website, mobile version, and all services associated with this platform. This policy does not apply to third-party websites or applications.

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2. Information We Collect

689bt collects various types of information to provide its services. Details are described below:

2.1 Registration Information

The following information is collected from you when creating an account:

• Full name (as per national identity card)
• Date of birth (for age verification — our platform is for users aged 21 and above only)
• Email address
• Mobile number
• Residential address
• Password (stored in encrypted form)

2.2 Identity Verification (KYC) Information

As part of our fair play policy and security measures, we may request the following information for identity verification in certain circumstances:

• Copy of National Identity Card (NID) or passport
• Recent proof of address (such as a utility bill)
• Payment method verification information

2.3 Financial Information

The following information is processed to manage transactions on 689bt:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account information (where applicable)
• Deposit and withdrawal history
• Transaction amounts and timestamps

Important: We never store full card numbers or banking passwords.

2.4 Technical Information

The following information is collected automatically to improve platform performance:

• IP address and geographic location
• Browser type and version
• Device type and operating system
• Cookie and session data
• Page visits, clicks, and usage patterns
• Login and logout times

2.5 Gaming Information

To improve your gaming experience and implement our responsible gaming policy, we collect:

• Play history and preferred games
• Bet amounts and results
• Time spent on the platform
• Bonus and promotion usage information

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3. Purpose of Using Information

689bt uses collected information only for the legitimate purposes listed below:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To operate gaming, betting, and payment services smoothly.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Customer Support: To respond to your complaints and questions and provide assistance.
• Legal Obligations: To comply with applicable laws and regulations.
• Promoting Responsible Gaming: To monitor your gaming behaviour and identify signs of problem gambling.
• Platform Improvement: To analyse user experience and improve the quality of the platform.
• Communication: To send important updates, security alerts, and (with your consent) promotional messages.

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4. Cookie Policy

689bt uses cookies and similar tracking technologies. Cookies are small data files stored on your device.

4.1 Cookies We Use

• Essential Cookies: Required for the platform to function properly — login sessions, security tokens.
• Functional Cookies: To remember your preferences — such as language and display settings.
• Analytical Cookies: To collect platform usage statistics and improve the experience.

You can control or reject cookies from your browser settings. However, disabling essential cookies may affect some platform functionality.

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5. Information Sharing and Disclosure

689bt does not sell your personal information to third parties. However, information may be disclosed in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers to operate the platform, such as payment processors, technology infrastructure providers, and game software providers. All such parties operate under our strict confidentiality agreements.

5.2 Legal Requirements

Information may be disclosed to meet legal obligations or in response to valid requests from competent authorities.

5.3 Fraud Prevention

Limited information may be shared with industry partners to prevent fraud, money laundering, or other illegal activities.

5.4 Business Transfers

In the event of a corporate merger or acquisition, user information may be transferred to the new entity. You will be notified in advance in such cases.

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6. Data Security Measures

689bt takes the following technical and administrative measures to keep your information secure:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted in encrypted form.
• Password Hashing: Passwords are never stored directly — only strong cryptographic hashes are stored.
• Restricted Access: Only authorised staff can access user information on a need-to-know basis.
• Regular Security Audits: Our systems undergo regular security testing.
• Firewall and Intrusion Detection: Advanced technology is used to prevent unauthorised access.
• Data Backup: Information security is ensured through secure and encrypted backups.

Please note, however, that transmitting information over the internet cannot guarantee complete security. We make every effort, but cannot guarantee absolute protection.

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7. Data Retention Period

689bt retains your information for as long as necessary or legally required:

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Financial and identity verification information is retained for a minimum of 5 years after account closure.
• Transaction Records: Financial records may be retained due to long-term legal requirements.
• Technical Logs: Generally deleted within 90 days to 1 year.

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8. Your Rights

As a user of 689bt, you have the following rights:

8.1 Right to Access

You may request to view the information we hold about you at any time. This information is generally provided within 30 days.

8.2 Right to Rectification

If your information is incorrect or incomplete, you may request a correction. This can be done through your account profile or with the help of the support team.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a set period due to financial and legal requirements.

8.4 Right to Object to Processing

You have the right to object to the processing of your information for marketing communications or other specific purposes.

8.5 Right to Withdraw Consent

You may withdraw your consent at any time. However, withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.

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9. Children's Privacy

689bt is an adult entertainment platform and is for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21.

If we become aware that a minor is using our platform, we will immediately close that account and delete all associated information.

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10. Policy Changes

689bt may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• Displaying a notice on the website
• Sending a message to your registered email
• Showing an update notice at login

Continuing to use the platform after a change is made will be considered as your automatic agreement to the new policy. You are therefore advised to review this policy regularly.

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11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week, in Bengali

We are committed to responding to all privacy-related requests within a reasonable time.